1.      First point of contact

a.      Provide Quality care towards all

b.     Friendly caring approachable team

c.      All patients treated equally and fairness with no discrimination

d.     Protect your data

e.      Offer same day, urgent routine & Online access for appointments

f.        Priority to vulnerable patients

g.      Home visits for house bound patients 

h.      Clear Communication between patient and our team

2.      Wide scope managing broad range of medical issues rather than specializing in one field

3.      Prevention care:

a.      Health Screening

b.     Vaccinations

c.      Lifestyle advice

d.     Risk assessments

4.      Continuity of care:

a.      Long term care across the years

b.     Knowing our patients

c.      Knowing our patient’s family history

d.     Follow up care with training on-going issues & treatment

e.      Co-ordination, act as care coordinator referring to specialist as when required

5.      Commitment:

a.      Build Trust

b.     Listening And trust

c.      Understanding Patient concerns

d.     Consider emotional support

6.      Manage Disease Registers

a.      Diabetes

b.     Asthma

c.      Hypertensions

7.      Health Education:

a.      Providing Guidance on Nutrition, exercise, mental health and preventive measures

8.      Community role:

a.      Assist with referring into community for sooner appointment to be seen.

More details click on the link below and the guide tells you what to expect from general practice (GP) and can we help.

You and Your General Practice